Clarabridge

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Turn Customer Feedback into Customer Happiness

With Clarabridge, reveal the complete customer voice to drive
business-wide action for better customer experiences.

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Improve Customer Experience for Real Results

How We Do It

Using the industry's leading text analytics engine, we provide evidence to power your customer-focused decisions

Listen

Connect to every source of customer feedback

Analyze

Accurately interpret the meaning of all customer communication

Act

Put customer insight to work across the organization

Discover Customer Experience Management Best Practices

CX on Fire Webinar

Webinar

Customer Experience on Fire

Register now to hear Amy Tinley of ADP discuss how to build, maintain, and benefit from a program that uses Voice of the Customer data.

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5 Reasons You Need Speech Analytics

Blog

Five Reasons You Need Speech Analytics

Are you capturing the insights in every telephone conversation with your customers? Find out why speech analytics is so important.

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Ovum, Ltd. Whitepaper

Analyst Research

OVUM: Connecting Data Across Channels Delivers a Holistic Customer Picture

The customer journey is becoming more complicated as consumers connect with your company across emerging markets, multiple devices, and social media.

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Our Customers

Hundreds of leading businesses turn to Clarabridge to improve the customer experience

  • Acer
  • BE Aerospace
  • Best Buy
  • Kimpton Hotels & Restaurants logo
  • Caesars Palace_logo
  • Legal Sea Foods
  • Petsmart
  • US Bank