Clarabridge

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Turn Customer Feedback into Customer Happiness

With Clarabridge, reveal the complete customer voice to drive
business-wide action for better customer experiences.

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How We Do It

Using the industry's leading text analytics engine, we provide evidence to power your customer-focused decisions

Listen

Connect to every source of customer feedback

Analyze

Accurately interpret the meaning of all customer communication

Act

Put customer insight to work across the organization

Discover Customer Experience Management Best Practices

On-Demand Webinar with Orbitz

Webinar

How Orbitz Became the #1 Travel Site with Voice of the Customer

View this webinar and learn how Orbitz moved beyond clicks to bold and impactful consumer insights, becoming the #1 travel site.

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Can you quantify customer happiness?

Blog

Can You Quantify Customer Happiness?

What's the ROI of happiness? What metrics can show "better" customer experience? Read this blog post to learn 3 metrics for measuring your customer experience program.

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Forrester Report

Analyst Research

Forrester Report: How to Make the Case for Customer Experience

Learn 4 strategies for testing and proving what a customer experience initiative means to your bottom line.

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Our Customers

Hundreds of leading businesses turn to Clarabridge to improve the customer experience

  • Acer
  • BE Aerospace
  • Orbitz
  • ADP
  • Kimpton Hotels & Restaurants logo
  • Caesars Palace_logo
  • GE Healthcare
  • Petsmart
  • Legal Sea Foods